You can delete your BeanBurds account at any time, from the app or by email. You do not need the app to ask.
In the BeanBurds app
- Open the For You tab.
- Tap the person button at the top right.
- Tap Delete account, then Delete.
This deletes your app profile straight away, with your Bean Stamps, BeanBurds credit, saved products, Coffee Profile and Coffee Passport notes.
By email
Write to support@beanburds.com from the email address on your account, with the subject "Delete my account". Tell us if you signed in with a phone number instead, so we can find your account. We confirm by email and complete the deletion within 30 days.
What is deleted and what we keep
We delete your BeanBurds account, your beanburds.com customer account, your Bean Stamps and credit, and your saved products and coffee notes. Any unused stamps or credit are lost and cannot be restored.
We keep the records of orders you have placed, such as invoices and delivery details, for as long as UAE law requires for tax and accounting, and use them for nothing else. Anonymous usage statistics that cannot identify you are not affected.
Questions? Write to us at support@beanburds.com.