Pricing Guarantee Terms for BeanBurds Online Store

Pricing Guarantee Terms for BeanBurds Online Store

1. Authenticity Guarantee:
- All products sold by BeanBurds are sourced directly from the official brand or their authorized distributors.
- We guarantee that every item is 100% genuine, with no counterfeits or replicas.

2. Local Warranty and Support:
- Every product comes with a local warranty provided by the official brand or distributor.
- Our customer support team is available to assist with any warranty claims or product issues.

3. Price Match Policy:
BeanBurds will match the price of any product available on other platforms, provided the following conditions are met:
- The competitor’s product must be identical in brand, model, and specifications.
- The competitor must be an authorized seller or distributor of the product.
- The product must be in stock and available for immediate purchase on the competitor’s platform.
- The competitor's price is their official price and not a short time offer.
- The price match request must be made within 2 days of your purchase from BeanBurds or before your purchase. Contact us via WhatsApp.

4. How to Request a Price Match:
- To request a price match, please contact our customer service team with the following information:
- Your BeanBurds order number.
- A link to the competitor’s product page showing the lower price.
- Proof that the competitor is an authorized seller or distributor of the product.

5. Exclusions:
- Price match requests will not be honored for products sold on auction sites, marketplaces, or any unauthorized resellers.
- Temporary promotions, clearance sales, and limited-time offers from competitors are excluded from our price match policy.
- Price match requests cannot be combined with any other discounts, promotions, or offers from BeanBurds.

6. Adjustments and Refunds:
- If your price match request is approved, we will adjust the price of your order and refund the difference to your original payment method.
- For approved price match requests made after your purchase, we will issue a refund for the difference.

7. Terms and Conditions:
- BeanBurds reserves the right to verify the authenticity of the competitor’s product and the validity of the price match request.
- We may limit the number of price match requests per customer.
- BeanBurds reserves the right to modify or discontinue the price match policy at any time without prior notice.

By shopping at BeanBurds, you can be confident that you are receiving authentic products with local warranty and support at competitive prices. If you find a lower price from an authorized seller, we are committed to matching it to ensure you receive the best value.